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Best Practices: Technicians Use Case For Inventory, Assets And Tickets

In Foreman, technicians at a bitcoin mining facility can take advantage of several tools designed to streamline operations and improve efficiency. From managing tickets to monitoring inventory and tracking asset activity, these features support day-to-day workflows and help maintain optimal performance.

Here are some key components a technician might find useful:

  • Ticket History

  • Ticket Time Stamps

  • Ticket Status Tracking

  • Print Ticket Functionality

  • Inventory Lists

  • Custom Inventory Types and Fields

  • Threshold Alerts for Low Inventory

  • Asset History

  • Syncing Assets with Miners


Ticket History

From the left hand navigation, click into Tickets. Technicians can access a detailed log of each ticket's operational history, including any actions performed using the specified asset. This allows them to track an asset and inventory parts as they move around the mining facility throughout its lifetime.

On the tickets page click View History, this will show the history of all the active tickets. A technician can export the history of all the tickets within the View History modal.

historyyyyyy.gif

A technician can also click into the ellipses menu then History to view the history of an individual ticket.Screenshot 2025-05-21 at 11.20.37 AM.png

 

Ticket Timestamp

The time stamp feature provides a chronological record of when each ticket was created or updated, helping technicians understand the timeline of events related to asset management and repairs.

Click the ellipses menu next to a corresponding ticket you want to review. Then click View to see the ticket details, when the ticket was created, comments, history, and the last time the ticket was updated.

The Last Updated columns and Date Created columns located within the ticket list can also be used by a technician to get a better understanding as to the status of a ticket.

Screenshot 2025-05-21 at 11.23.45 AM.png

 

Ticket Status

Technicians can view the current status of each ticket, whether it is open, pending, in progress, resolved, waiting to be reviewed or closed. This helps prioritize tasks and ensures efficient resolution of issues.

Click Status on the ticket list within the ticket page to show the status of all the tickets listed in order by the status of each ticket.status sort.gif

 

Print Tickets

Technicians can generate and print tickets for maintenance tasks, repairs, or equipment movements, ensuring clear documentation and communication within the team.

Click the ellipses menu next to a corresponding ticket you want to print. Then click Print to open a new tab PDF version, where you can then click to Print out the ticket information.

  • More information on how to print can be found here


Inventory List

The Inventory list helps manage all necessary inventory items for mining operations, such as spare parts, cables, and equipment. Technicians can verify the availability and location of each part to streamline maintenance and repairs.

The quantity column within the inventory list shows how many remaining parts are available for each inventory item listed.

A technician can add custom fields within the inventory list, they can also add a threshold alert when their parts reach a low threshold count.

  • More information on how to set up a low threshold count notification can be found here 

Custom Inventory Fields

A technician can add custom types and custom fields within the inventory list to further enhance the management and tracking of inventory items tailored to the specific needs of the bitcoin mining facility. This capability allows for the inclusion of unique data points that are relevant to their operations, such as part compatibility, supplier information, or specific notes on usage and handling. By defining these custom fields, technicians can streamline workflows, improve search-ability within the inventory, and ensure that all relevant information is accessible when needed. This customization aids in maintaining a detailed and efficient inventory system that supports proactive management and reduces the likelihood of operational disruptions due to inventory shortages or mismatches.

  • More information on how to add custom types and fields to inventory can be found here 

 

Assets

From the left hand navigation, click into Assets.

Technicians can access a detailed log of each asset's operational history, including actions, repairs, and movements within the facility. This historical data aids in asset tracking and performance analysis.

Click View History on the assets page to view the history of all the assets. Screenshot 2025-05-21 at 11.40.53 AM.png

 

Within the modal you can search for specific assets or asset types. You can also search in the top right corner to view the history of an individual asset.Screenshot 2025-05-21 at 11.43.15 AM.png

 

Linking Assets with Miners

Linking an asset with a miner in Foreman is a critical feature for effective management and optimization of mining operations in a bitcoin mining facility. This process involves associating specific physical assets, such as mining rigs, with individual miners, allowing for a range of benefits that improve both operational efficiency and asset management.

  • More information on how a technician can link an asset to a miner can be found here
  • Details on the benefits of linking an asset with a miner can be found here

 

 


These tools help technicians efficiently manage resources, address maintenance needs, and contribute to the smooth operation of the bitcoin mining facility. Have more questions? Submit a request below or reach out to us directly for further support. 

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