Customer-Facing Support Portal Completed
Description: Develop a portal where customers can log in to view the status of their support tickets, track updates, and access relevant support resources.
Benefit: Enhances transparency and customer satisfaction by providing real-time visibility into ticket progress, reducing support inquiries, and empowering customers to stay informed.
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This has been completed, and is available here: https://support.foreman.mn/hc/en-us/requests.
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