Bulk create separate tickets - Alerts & Triggers Completed
If I have a trigger set up to create a repair ticket when it detects whatever, and there are multiple instances already yet undetected, Foreman creates one ticket with every machine on it, and they can not be individually changed. For example, an alert/trigger for bad fans, and the site has 100 bad fans reported would have Foreman create a ticket with 100 machines on it, and it could only be changed as one ticket, rather than 100. It would be helpful if it either created separate tickets for each device or make the individual devices changeable on the ‘one ticket’. Personally, I prefer separate tickets.
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Hi jd ,
This is now live in Triggers. In step 3, when you select “Create Ticket” as your action, you will now see a toggle to create one ticket per miner, as shown below. Let me know if you have any questions.
-Tim
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