kshirey
Posts
Recent activity by kshirey
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Customer-Facing Support Portal
Description: Develop a portal where customers can log in to view the status of their support tickets, track updates, and access relevant support resources.Benefit: Enhances transparency and custome...
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Foreman User Group with Online Community
Description: Establish a Foreman User Group with an online presence to enable users to share best practices, ask questions, and collaborate on solutions.Benefit: Builds a stronger community around ...
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Historical Miner Logs
This was an idea from the Customer Summit. Description: Add functionality to view historical logs of miner details, including performance, errors, and configuration changes over time.Benefit: Enabl...
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Capture pickaxe configuration scans
This was an idea from the Customer Summit. Description: Add functionality to record and store pickaxe configuration scans, including scan ranges, to provide full visibility for auditing purposes.Be...
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Machine-Level Data & Custom Alerts for Customer Segments
This was a request from the Blockware Solutions team at the Customer Summit. Description: Provide expanded machine-level data (e.g., pool details, performance metrics, ROI) with the ability for cus...
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Sitemap - Auto generate ticket for Flagged Issues
This was an idea from the Customer panel with Luxor at the Customer Summit. Description: Add functionality in Foreman to automatically create support tickets when miners are flagged with errors or ...
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