This article shows you how to access and use the View History feature on the Tickets page. From viewing detailed change logs to filtering and exporting ticket history, you'll get a clear view of all ticket activity in one place.

1. From the left side navigation, click on Tickets.

   

   
    

2. On the Tickets page, click on the View History button in the top right corner of the table.
    
3. This opens the View History modal; from here, you can Filter and/or Export.
    - Details include: Timestamp, Ticket (name), User (who made the change), Action, and specific history data.